case studies


Symbits Impact Makers Case Study

Impact Makers, a management and technology consulting company based in Richmond, VA, was experiencing next-level growth. With this growth, Impact Makers needed remote hardware and end user support for its ever-expanding employee population. SYMBITS M-3 and world-class help desk solutions easily addressed these challenge, which allowed Impact Makers’ internal IT specialist to focus on its business.

"Being able to hand over help desk issues after hours has been a terrific help. SYMBITS has also been a great resource when I need input on any tech issue. We’ve worked with them for over a year, and they are always professional and responsive.” – Michael Cannon, IT Specialist, Impact Makers.

Symbits ASTC Case Study

A&S Total Cleaning was undertaking a major IT relocation project that entailed the movement of servers, computers, laptops, printers and network equipment. They were challenged with accomplishing this move within a tight timeline, a fixed budget and with as little downtime as possible. Despite these challenges, SYMBITS completed A&S Total Cleaning’s IT relocation in a single day, while still meeting or exceeding all the requirements.

"Having completed many such IT moves in my career, my professional opinion is that was close to a miracle relocation. It was that good. Excellent people, planning communication and coordination. This was an 11 out of a 10.” – Douglas Czark, CPA, Chief Financial Officer, A&S Total Cleaning.