MW-Connect Case Study

SITUATION

 

MW-Connect is a T-Mobile premium retailer with stores in Central and North Florida. This fast-track company, which opened its first nine stores in just over three months, is now up to eleven, and on pace to expand by one to two additional stores each month. MW-Connect needed a IT partner with retail-specific knowledge plus the strength and flexibility to scale at the speed with which the company was growing.

 

RESOLUTION

SYMBITS began its partnership with the launch of MW-Connect’s 10th and 11th stores. The new store set-up included software and hardware pre-configuration store network set-up, and all hardware installation, including Wi-FI access points, POS units, printers, scanners and peripherals. Then to ensure IT system consistency across all its stores, SYMBITS retrofitted the original nine stores. SYMBITS installed a remote monitoring agent in all stores to manage all software and security updates, and troubleshoot and resolve issues quickly. SYMBITS also ensures that all stores achieve PCI DSS compliance—monitoring and managing the regulatory technology that protects credit card data, personal information, and customer identities.

 

SERVICES PROVIDED:

 

  • New store set-up and managing IT needs fo existing stores
  • Monitoring, maintenance and monitoring agent for 11 stores and growing
  • PCI DSS compliance monitoring and maintenance

 

“If it has a switch, SYMBITS is responsible for it. From scanners to monitors to printers, that’s all in their sandbox. At the pace at which we’re growing, we needed an IT partner with deep experience in the retail wireless arena. I knew they had built out nearly 100 other T-Mobile wireless stores, so I trust their expertise. It’s been a great partnership so far, and I’ve been really pleased with their ability to configure and manage all our IT systems.” — Jose Arcay, Owner/President, MW-Connect

96 replies
  1. binance
    binance says:

    Thank you for your sharing. I am worried that I lack creative ideas. It is your article that makes me full of hope. Thank you. But, I have a question, can you help me?

    Reply
  2. binance
    binance says:

    Thank you for your sharing. I am worried that I lack creative ideas. It is your article that makes me full of hope. Thank you. But, I have a question, can you help me?

    Reply
  3. sinagph
    sinagph says:

    Interesting points about RNG integrity! Seeing platforms like sinagph prioritize PAGCOR licensing & responsible gaming-KYC is crucial for a safe experience, honestly. Good to see compliance evolving!

    Reply
  4. lucky creek casino login
    lucky creek casino login says:

    Hi! I know this is kind of off topic but I was wondering which blog platform are you using for
    this website? I’m getting sick and tired of WordPress because I’ve had issues with
    hackers and I’m looking at options for another platform.

    I would be great if you could point me in the direction of a good platform.

    Reply
  5. winpot
    winpot says:

    Woah! I’m really enjoying the template/theme of this website.
    It’s simple, yet effective. A lot of times it’s difficult to get that “perfect balance” between user friendliness and appearance.
    I must say you’ve done a fantastic job with this. Also, the blog loads extremely quick
    for me on Opera. Excellent Blog!

    Reply
  6. b2xbet
    b2xbet says:

    Thanks for your marvelous posting! I seriously enjoyed reading it,
    you will be a great author. I will always bookmark your blog and definitely will come back later
    on. I want to encourage that you continue your great work,
    have a nice day!

    Reply
  7. gbgbet
    gbgbet says:

    Greate pieces. Keep writing such kind of info on your blog.
    Im really impressed by it.
    Hello there, You’ve done an excellent job. I will definitely digg it and in my view suggest to my
    friends. I am confident they’ll be benefited from this site.

    Reply

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *